"Business Guidance & Training Services with Sustainable Results"



Your manufacturing supervisors effect product quality, OEE% (scrap, unplanned downtime and cycle time, employee morale and turnover, operational metrics, expediting costs, etc. Trained supervisors can be the difference between a manufacturing operation losing, or making money. This course is designed to develop the foundational strengths required by a supervisor to effectively manage operators, inspectors and manufacturing teams.

Who Should Attend

Personnel from the manufacturing environment who are either in a leadership or management role on the manufacturing floor, or being considered for taking on a supervisory position.

Course Outline

  • Supervisor training pre-assessment
  • Supervisor training post-assessment
  • The difference between management and leadership
  • When to tell and when to ask
  • Listening skills – passive, active and contextual
  • Neutral language
  • Removing mental filters for best cross-cultural management
  • Managing personality types
  • Understanding manufacturing metrics and accuracy
  • How to improve employee accountability and performance metrics
  • Employee training and training the trainer
  • Effective delegation
  • Labor resource leveling
  • Time management
  • Effective shift hand off communications
  • Effective Problem solving
  • How to reduce quality related loss at point of occurrence
  • Understanding OEE
  • How to minimize unplanned downtime
  • How to maximize manufacturing throughput
  • How to implement and sustain 6 s
  • Maintaining a safe work environment
  • How to sustain measurable action plans to support shop floor performance
  • Effective standardized work training
  • Effective mistake-proofing training
  • Quick change over
  • Inventory management
  • Cellular flow
  • Effective continuous improvement

Prerequisites: none

  • Email Specific Request for Services