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TRANSITIONING TO ISO/TS 16949:2009 AND LESSONS LEARNED FROM THE PROCESS APPROACH

Is your organization transitioning from ISO/TS 16949:2002 to ISO/TS 16949:2009? Through individual participation and group activities, this one-day course will provide you with a basic understanding of the changes. In addition, the last several years have provided many lessons learned from the Process Approach; therefore, this course will also provide you with an understanding that the Process Approach is an integral part of an organization’s business management system.

Who Should Attend

  • Management level employees
  • Members of teams charged with leading the transition process
  • Representatives from functional groups

Course Outline

  • Demonstrate an understanding of the changes from ISO/TS 16949:2002 to ISO/TS 16949:2009 and what that means to your organization
  • List the benefits the process approach of ISO/TS 16949:2009 can deliver to any business management system
  • Provide Lessons Learned about the Process Approach
  • Identify the different levels of processes within an organization and how they link to maximize effectiveness and efficiency in the organization
  • Define basic quality system terminology
  • Demonstrate effective communication skills and techniques
  • Manage Conflict
  • Plan, prepare and perform and conclude an internal quality audit
  • Explain the process approach impact upon auditing technique and methodology
  • Participant in a simulated audit using documentation from an actual organization

Please Note: Attendance to the entire course is required to receive a Certificate of Attendance

 

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